Volcano Webmail is a web entrance into your Volcano email account. This means that you can use a browser on any computer that is connected to the Internet to check your Volcano email
Instead of missing important email messages when you are away from home, you will now be able to keep in contact when you are on vacation, at a relative's house, or on a business trip.
If you are already at home, the webmail feature allows you to scan your email before you download it to your email program. You can preview your messages before you download them to your computer so you can delete unwanted messages.
Or if there is a large attachment that is taking forever to receive, you can use webmail to download the file and then move or delete that message so that you can receive the rest of your messages.
Webmail also allows you to access Greymail. This is where any spam or messages detected with a virus will be stored. However at times legitimate email will be placed in Greymail. For more information about what to to do if there is a legitimate message in Greymail, and for other information about Greymail, please click on the Volcano Greymail Instructions link below.
Volcano Greymail Instructions
When someone sends an email to your address it is sent to our incoming mail server where it is stored until you download it to your computer. Volcano Webmail allows you to view your account on the server, before mail is received on your computer. From here you can read messages that have been sent to you, compose new messages, reply and forward messages, and delete messages.
To get to your account on webmail, open up a browser (such as Internet Explorer or Netscape) and type webmail.volcano.net in the address bar, (or just click one of the webmail links in this page). Make sure you leave out the www that normally comes before internet web addresses.
At the login screen type in your username and password for the email account. Your username is what comes before @volcano.net in your email address. After you click on Login, you will be taken to the Inbox screen. This is where you will see the email messages on the server waiting to be downloaded.
The interface in webmail is fairly simple and easy to learn how to use. To read a message, just click on either the sender or the subject of the email. If you want to send a new email, click on the Compose link near the top of the page and you will then see a New Message page where you can type out your email.
If you have used an email program before you will see familiarities in the basic functions. If you havent used email before (or even if you have) read through the Help section of the site. It is very helpful and informative and you will get a basic understanding on using webmail.
Along with all the basic things you can do with email like read, forward, reply and so on, webmail is very useful in troubleshooting when you have problems receiving your email to your computer. At times, you may be sent an email that is either to large to download or is corrupted.
With webmail you can either delete the offending message, or move to a newly created folder if you would like to keep it, and then try to download your mail to your computer. If the email has an attachment that you would like to save, you can open that email and download the attachment by click on the attachment link at the bottom of the email. After saving the attachment to your computer, you can then delete the message from the server.
There is also an Address Book function where you can access frequently used email addresses, and an online Calendar that you can use to keep track of important dates and events. Remember Volcano Webmail is accessible from any computer with an Internet connection, so you will have access to this information if you are away from home.
Volcano Webmail is a useful addition to your Internet service that can help you better manage your email when you are at home or away. Below are links and contact information if you have any questions about Volcano Webmail.